[Resolved] Pizza Hut India — Order not placed, but money got deducted | |||||
- date of incident : 3-3-2021, around 3 pm IST - I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty. - The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred. Only FAQ's are available. Was this information helpful? | |||||
Mar 28, 2021 Complaint marked as Resolved Refund has been provided Pizza Hut India customer support has been notified about the posted complaint. Verified Support Mar 10, 2021 Pizza Hut India Customer Care's response Dear Customer(Samhitha Rachakonda), We are sorry to hear this. We would request you to please DM us your email id, mobile number, and store details via given below link so that we can look into this. Link: https://bit.ly/2TPmesE Regards, Team Pizza Hut | |||||
 5 Comments | |||||
Comments
I have placed an order on date 08 nov 2021 for 444.16₹ and money got deducted order not place.. Mode of transaction is gpay. Please help me to refund. Below is the screenshot of payment
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I have placed order on 8th July for 261 ruppes.Money was debited and order wasn’t placed. Below is my screenshot of payment
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12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
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Such poor there app is scamming everyone.
We are sorry to hear this. We would request you to please DM us your email id, mobile number and store details via given below link so that we can look into this.
Link: https://bit.ly/2TPmesE
Regards,
Team Pizza Hut