Pizza Hut India — Pizza Hut took my money but theres no pizza confirmation number

Address:Tadong
Website:restaurants.pizzahut.co.in/pizza-hut-ph-tadong-gangtok-pizzerias-tadong-gangtok-188980/Home?utm_source=locator&utm_medium=googleplaces

I ordered a 4 pizzas for rs704 and the money got deducted but in the app there is no confirmation number or tracking number.It’s showing like I’ve never placed an order but I have the online payment bill with me.This is not the first time that it has happened few months ago also I placed an order but the order didn’t arrive and they promised to refund me back my money but I didn’t get the refund.Today also the customer care number said the same thing.
[protected] This is my upi reference number.I want my money back by today itself…..
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