Pizza Hut — Late and wrong delivery

Address:

Mumbai City, Maharashtra

If possible, I would give this place a rating of zero. A simple order of one pizza and one pasta placed at 8 pm for delivery. 8:15 pm I get a SMS that the parcel is on its way. 8:30 pm no sign of food. 8:45 pm no sign of food. 9:00 pm (tired of waiting and really hungry) tried calling them and was told we will call you back with status. 9:15 pm (even more hungry) tried calling again as we were yet to receive a call from them. 9:35 pm the delivery boy shows up with the wrong pizza and wrong pasta. Both so cold that even a hungry us were not tempted. 9:40 pm the delivery boy leaves after trying to call his own store (and manager) and not receiving any response from either. 9:45 pm (hungry and annoyed) posting online so that others are spared of this agony.