[Resolved]  Pizza Hut — no delivery in spite order being placed twice

Address:Hyderabad, Andhra Pradesh

It is shocking to see the service of Pizza Hut home delivery so pathetic. Had placed a order at 7.50 pm by phone for home delivery. Since no delivery was made even after 1 hr of placing the order, called up again. Was told that the order placed was not serviced as server was down. Again gave the order at 8.50 pm. Was assured that this time delivery will be made in 30 min. To my utter surprise, even this order was not serviced. Gave a complain online. Got a call asking me to place the order again for third time. Can such a service level be expected from a MNC company. Looks like global company have adapted 'Localisation" of service level too.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information