Pizza Hut — Non refund of money on late delivery

Address:

Faridabad, Haryana

I had ordered pizza on 1st Jul 2015 at 9:00 pm and made the full payment online.The delivery was supposed to happen by 9.30pm but the pizza delivery boy arrived at 10:10pm. I called up the store to check the delay and they suggested that it is taking 45 min for the delivery because of the 1+1 offer going on while 30 min delivery time is clearly mentioned on the website. My order number is[protected] I called up the call center and they told that nothing is possible now and he cant help me because he is not having any record of the transaction made yesterday. This is really a negligent attitude demonstrated by the company in addressing their customers. I have all the proofs with me to prove that the order was late and would like to get my money back.