Pizza Hut — Pathetic food, terrible staff and overcharged me

Address:New Delhi, Delhi

I had ordered 2 pizzas and cheese garlic bread sticks, and didn't know that i am up for the biggest mistake, the guy gave cheese garlic bread sticks, which are not even available in the menu at the price of 95 rs.and 1 chicken italia and veggie supreme pizza each, were sent to my residential address, which were not even edible, had no cheese, and no toppings, it was like as if they have given the food to me free of cost, and that;s why i was meted out with such a behaviour, i asked the delivery boy that u guys have to deliver within 30 minutes and u are 20 mins late to which he replied that there was rush at the store, , i had to compain 3 times at their complaint cell after which i received a call from Green Park-Delhi outlet, and the person kept telling me that this is not possible, we have the best service and best pizza, when i asked him to check the bill, then he realised his mistake and agreed that they have charged me for a product which isn't available in their menu and on further complaining about the quality of their so called pizza, he said, i'll send a new one to u tomm, as if i was doing all this to have a complimentary pizza from him...One of the most pathetic service and food at pizza hut.This is not the first time that i have had a complaint from pizza hut's green park branch, i had it many times earlier also, but used to ignore it...
Was this information helpful?
No (0)
Yes (0)
Jul 19, 2014
Updated by iramm20
the outlet was green park

Iramm
[protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information