Pizza Hut — Pizzas delivered different from what was ordered

Address:New Delhi, Delhi

On 5 July, I order 2 pizzas from PizzaHut Jailroad. Firstly they denied saying they do not deliver at my location (Harinagar clocktower). Then they agreed saying that "30 mins delivery will not be guaranteed". I was ok. And when the Pizza was delivered, these were different from what I ordered. I ordered 1 chicken tikka Medium and 1 Kadai chicken medium and I got 2 pizzas with "Chicken chunk toppings(probably chicken sausage or hot dog topping)". When I compained, the delivery boy and manager both argued with me saying that Pizza hut has changed its quality over the last 1month. How come chicken tikka and kadai chicken would convert into chicken chunks even if quality is changed? Has the quality been degraded lately? Upon my request, I returned the pizza and took my oneu back but Pizza hut was not courteous enough to give something to me as complement and I had to stay hungry even after such a long wait. This is extremely disappointing. I have permanently switched to Dominos now and would suggest same to my friends/relatives .
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