Pizza Hut — Very bad service | |||
Myself raj kumar nagpal, my mobile no is [protected] I place the order in pizza hut at 8.22 p m on 11/06/2014 and pizza delivery at 10.30 p m, time slot for delivery in this case is 45 minutes Pls look into this matter why the order is delivered so long, my faimily & freinds are suffred, Pls tell me who is responsible, tell me his name and mobile no. I did not eat the pizza because i arrane the food from any where I hope that pizza hut will cooperate me for giving me faulty name & mobile no. Otherwise i will mail to my complaint at higher level Was this information helpful? | |||
 2 Comments | |||
Comments
bad experience
Reply
Hi Team,
Today I ordered Pizza in my office from Bangalore Bellandur Branch around 1:30 PM, when I ordered I have been told that Pizza will be delivered within 45 mins, but I did not receive for more than 1 hour, then I started calling on customer care, but I did not receive any response or any call from Bellandur PHD branch that when my pizza will be delivered
After 1 hour and 30 mins my pizza got delivered, I ask for compentation, but PHD boy did not give me.
When we opened Pizza, I was shocked, most of the pizza was not hot.
There was no marking on which one is Veg and which is Non Veg.
And I ordered 4 Veg and 2 Non Veg, but they gave me only single Non Veg Pizza.
One of the Veg pizza was completely damaged, upper portion of the pizza was stick to Box, so we couldn't eat that Pizza.
I complained to your customer care, but no positive response
My ph nu: [protected]
Regards,
Today I ordered Pizza in my office from Bangalore Bellandur Branch around 1:30 PM, when I ordered I have been told that Pizza will be delivered within 45 mins, but I did not receive for more than 1 hour, then I started calling on customer care, but I did not receive any response or any call from Bellandur PHD branch that when my pizza will be delivered
After 1 hour and 30 mins my pizza got delivered, I ask for compentation, but PHD boy did not give me.
When we opened Pizza, I was shocked, most of the pizza was not hot.
There was no marking on which one is Veg and which is Non Veg.
And I ordered 4 Veg and 2 Non Veg, but they gave me only single Non Veg Pizza.
One of the Veg pizza was completely damaged, upper portion of the pizza was stick to Box, so we couldn't eat that Pizza.
I complained to your customer care, but no positive response
My ph nu: [protected]
Regards,
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
2663
Pending
257
Resolved
773
+91 12 4402 5100
12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
View all Pizza Hut India contact information