I am a loyal customer of Dominos and thought of trying Pastas from Pizza hut as I heard a lot about it and hence, called up their phone no. The very first experience of talking to their customer service executive was hilarious. He was not understanding English then not even Hindi, I was telling him address but he was asking his own information, Anyways, despite all that, I asked about Pasta which he said that it is out of menu ( I was disappointed) then I asked what do you have apart from Pizza then he said” Sir, we have Potato Wedges and Italian Rolls”, I went ahead and placed order for two portion of Italian Rolls and Two potion of Garlic Bread & one Miranda half heartily . He hung up the phone after mentioning that order will be delivered in half an hour. The harassment didn’t stop here, I received a call from a lady from Pizza Hut nearby my place stating that they have removed Italian rolls from the menu. I said it is not done, I ordered after your executive recommendation and now you are saying g that too out of order. She misbehaved and relied so rudely which I couldn’t imagine even. I cancelled the order and also said that I will escalate this issue in public domain. She said “No problem, Go ahead”. This is my first & last experience with PIZZA HUT and the impression they left on me as a customer that I shouldn’t buy anything from them and not even recommend too.
I think Pizaa Hut should change their name to PIZZA HURT, they deliver the Pizza which would hurt you. So please do not buy anything from then … I believe that their behaviour ( arrogance and attitude ) is a reflection of their origination.
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