False promises made by Mr Ayush of Planetspark on 08 Aug 23, even though i did mentioned that my kid is unwilling to join planet spark, Mr Aysuh misled me in enrolling / registering my kid's name for this program and that too late in the night on 08 Aug 23, where i insisted to do the process in the morning, however he obligated me to register at the same time ( for paying the registration fee of Rs 9, 800) at about 2230 hrs on 08 Aug 23 and has also assured me that my kid will be attended by the best of the faculty so that he shall continue the program.
The next day, i.e on 09 Aug 23, i ended up in paying the complete fee Rs 55, 190.00( - bank discount for EMI) for the program.
My child, attended five sessions with the same teacher and expressed his unwillingness to continue any further. Accordingly, i had requested for discontinuation on 14 Sep 23 by raising a ticket. However, till date the issue was not resolved despite all the assurances for needful by Mr Raj and Mr Ayush on 29 Sep 23 over telephone and SMS. It makes me feel that it is deliberately being done, so that i will continue my child for the program. Was this information helpful? |
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