| Address: | C-406, Nirvana Courtyard, Sector 50, Gurgaon, Haryana, 122018 | | Website: | www.planetspark.in |
Respected Sir/Ma'am,
I am writing to request the cancellation of the Public Speaking & Creative Writing course for the student Rajdeep Santra and a refund of the amount paid towards the course and the associated loan and EMI.
On January 07th, 2024 I enrolled in a course "Public speaking and creative writing" from www.planetspark.in for my son with Enrollment Id-58771 and I mailed them for course cancellation on 13th January, 2024.
My son is not attending classes, after attending only one class he is refusing to do this course. Now he is running away in the name of online class, that’s why we have decided to stop the course and not going to use your service anymore. I kindly request your assistance in initiating the necessary steps to process the REFUND of the down payment and cancel the EMI PLAN associated with the course.
My service request was raised in the system: 179007.
It is extremely frustrating that the organization cannot provide a confirmed timeline for the initiation of our refund. Moreover, all phone lines seem to be connected to an Interactive Voice Response (IVR) system, making it impossible for us to reach out to a real person. Emails sent to your organization have also gone unanswered for several times.
My kid has not attended only one session from them and not going to use their service anymore. My Course duration: 15-18 months, Down payment payment made: Rs. 8155/- and EMI opted through credit card for Rs. 3888x18 months.
Kindly help to save me from this scam and get a full amount refund, I can not lose my hard earned money for nothing. Student ID: 58771
Thank you.
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