PNB MetLife — Full Payment not Received from Company, policy cancelled in free look period | |
Respected Sir/mam
My problem is that PNB Metlife call me and force me to purchase policy of Rs 50, 000 and if I pay online payment today company give you 5% discount (Rs.2500) every year upto 15 years and you pay only Rs. 47500 every year with 5% discount and say that we received Rs 19 Lakh 9 Thousand 890 Rupee on maturity in 16 Years so i complete online payment Rs. 47500 on 28 July 15 and received my PAN Card and address copy on PNB Metlife official mail ( [protected]@pnbmetlife.com) and complete all policy bond without my original sign on application form and and sell me with fake sign of me on bond papers when i aware about this fake policy endowment plan i give a online request to cancelled it on 13 Aug 15 and send all documents to Jaipur branch on 26 Aug 15 by registry courier but company rejected process and force me go to Jaipur branch from Alwar CITY ( Harassment for me) and I submit bond paper and lodge a complain about PNB Metlife calling person by whom sell this policy at telephonic call to me, in Jaipur branch on 17 Sept 15 and PNB Metlife customer care tell me we refund your full amount and not deduct any amount if policy cancelled in free look but company refund Rs 44, 821 in my PNB account on 25 Sept 15 without my agreement. And not inform me one time about this return amount . Since i am not satisfied with this decision. Company deduct Rs. Rs. 679 from my Rs. 47500 and also return after 2 months without interest and Rs.600 expenditure of traveling from Alwar to Jaipur and loss of One day Duty (Rs. 1000) from my office. Also all audio are available at me tell me under this policy with fake benefits and tell me by customer care about my full return. So i request you refund my Rs. 679 in my account. First company sell policy with fake benefits and fake sign of customer, what is the mistake of customer in this whole process and why deduct Rs. 679 from customer amount. There are so many policy sell by company to customer at telephonic call and in free look cancellation save so many money in refund process for company because they not refund the full amount of customer.
There i request you take the suitable action against forgery sign on policy bond and refund my Rs. 679 in my account.
Policy Holder -Rajeev Kumar
Policy No.[protected]
Email Id- [protected]@rediffmail.com
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