PNB — Refund

Address:

672/3 Jagriti vihar meerut, up 250004

Sir My name is Ravish kumar and I had ordered a product of RS.4699 Redmi 9 mobile in exchange offer Amazon on 11/01/2021. & I returned this order due to personal reason. And on 29/01/2021. date) I returned this order due to personal reason. And on 03/02/2021. Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 3000511011011213787106 . and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card number is [protected].
Thank you