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Prestige Smart Kitchen Complaints & Reviews

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Last updated Nov 13, 2023
Complaints 218
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11th Floor, Brigade Towers, 135, Brigade Road
Bangalore
Bangalore District
Karnataka
India
560025

Prestige Smart Kitchen reviews & complaints page 8

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N
Naba Pattanayak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behaviour of service person and team. denied to solve problem.

Address:756001

I am using Prestige chimney (Prestige Royale Kitchen Hood - AKH 600 CB).
From the day this product was installed, it's not working as expected. Not able to collect oil etc. We complained many a times to the deliver from where we purchaged this product. He also arranged for service, but the guys who visited for service are so inprofessional both skilled wise and behaviour wise. They never admit their products fault they simply ignore...
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S
sinnu kurian
from Chennai, Tamil Nadu
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wet grinder

I purchased wet grinder model no. Pwg01 on 17/6/17. Within 1 month we were not able to remove drum from base unit. Service person came for solving this issue 2 or 3 times. Once they said they will replace the grinder. Now when we are lifting drum from base unit, base unit is also coming up along with the drum and the screws are gone.

We are having bad experience with this product from the day we bought it.

Now...
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Address:560034

We have purchased the non stick tawa 280 mm from sumitra enterprises no 15 hsr layout bda complex bill no 1025 on 23/5/2018. Batch no 1801031tawa is not working roti becomes very hard and unable to do dosa, dosa becomes pieces. We have tried number of times. Tawa defect.
We have complainted and handed over tawa to sumitra enterprises compliant no 1826 dt 16/6/2018. Today we asked for replacement sumitra enterprises. They are not willing...
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U
ummesalma
from Kolkata, West Bengal
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induction not working

Address:700102

Yesterday i brought prestige pic 20.0 induction and its not working from day once, i got bitter taste from prestige, this was the first time i brought product from prestige and i got this result, my experience is pathetic and also their customer support is disgusting and ridiculous. I am really pissed with their product and service. I had wasted my money....
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V
Varunns
from Kollam, Kerala
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gas stove low flame

Address:Kollam, Kerala

I am varun n s. Low flames comes from my prestige gas stove burners since 1 month. I had service this gas stove 1 year before from authorised service centre kundara for the same complaint. They replaced my burners. But now the problem started. Please service my as soon as earlier. My contact number [protected]. Call me at any time.
Regards
Varun n s haritha bhavan kudicodu nedumoncavu kollam 691509...
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A
AmOl Wakchaure
from Pune, Maharashtra
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induction not received from insta care services after 2 months

Address:Pune, Maharashtra, 412109
Website:google

I was submitted my induction (Install care services thergaon chonch was) for repearing on 19.10.2017. I am follow-up with agency every time but he is not responding me. Agency talking only tomorrow will be bring your induction, but still my induction was not received from agency.
I was talking with agency give me my induction as it is but he was not given my induction from his side.
Please help for given my prestige induction....
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S
Sushama Aravind
from Alappuzha, Kerala
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my hybrid stove

Address:690548
Website:prestige smart kitchen

My hybrid stove induction is not working, i complaint the shop that i bought it. After few days a service guy will come and take my induction on (29/08/2017). Ididnt get it back. I call the customer care in allapuzha (Kerala) they told that they send it to tha company and they will not get it back. They told it for many times, plz wait plz wait. I am still waiting for my iduction. Plz dont ignore my mail. Plz take some actions for this service...
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sathibabu mortha
from Amalapuram, Andhra Pradesh
Oct 27, 2021
This thread was updated on Oct 27, 2021
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kettle not working

Address:Krishna, Andhra Pradesh, 520010
Website:consumer court

I have brought a prestige kettle pksf1.7 on 02/12/2017invoice no 4192 sree venkateswara enterprises 40-1-53/1, near benz circle m g road vijayawada -520010, on 03/12/2017 morning i try to boil the water the kettle was not working then we went to the shop keeper same day (3/12/2017 sunday) and showed the kettle to 3 sales girls were present (No shop owner even at the purchase time on 2/12/2017 and 3/12/[protected]am and they were said no decision...
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Silpa K C
from Bengaluru, Karnataka
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prestige gift card

Address:560066

I got one prestige gift card worth rs.2000/- as a wedding gift. I went to prestige smart kitchen shop near whitefield main road, bangalore and purchased the items, when i submit it to the counter, they told that, the card has to activated and they will send the mail to activate it. So we keep the items in the shop itself. Now its about 2 weeks has passed, still the people in the shop is not able to activate it. I went to the shop for 2, 3...
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P
purushothamam.k
from Mumbai, Maharashtra
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installation

Address:Bangalore, Karnataka, 560043

I brought prestige chimney the installation person manjesha ct-[protected] he tell me to pay installation change of 2500 for installation i refused to pay and told him from prestige they told me to pay 500 for installation which i bought chimney for 5100 and i told him for cancer my installation. Manjesha. V demanded for service charge of 300rs i demanded him for a bill he refused to give me a bill and started using abusive to me is this kind...
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E
eileen d souza
from Davorlim, Goa
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prestige hob top

Address:403708

Hi my prestige hobtop has not been working properly. I bought in online about 18 months back but the burners are not working properly. The worst part is i am unable to contact the company as their helpline is not working. I got through them once and they said they would be sending someone within48 hous but its 15 days and they didnt even bother to call back. After that i tried contacing on their so called helpline but it just doesent work....
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from Mumbai, Maharashtra
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prestige 3 burner gas stove worst

Address:411019
Website:www.prestigeconsumercomplains.in

I recently purchased prestige 3 burner gas stove and within 5 days o[censored]sing the glass top exploded.
Luckily no one was in kitchen but sound was large and broken glass particles were spread all around.

I tried calling customer care but no response from them.

I am going to take legal action against this company for providing substandard quality products and which are danger to life....
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A
Arunsivani
from Paravur, Kerala
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prestige marvel gas table (gtm 04ss)

Address:Thiruvananthapuram, Kerala, 695526

From,
Vijayarangan s
Manjathoppu veedu, kochupally.
Pulluvila. P. O, trivandrum
Kerala-695526
Mob:[protected], [protected]

Dear sir/madam

On[protected], i bought a prestige marvel gas table (Gtm 04ss) with serial number 6l027927. I made this purchase at saincha cantene, pangodu trivandrum.
Unfortunately, the product has not performed well because while using the above...
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Address:Ranchi, Jharkhand, 843003

Mane big bazar se 24 sep 2017 ka indection kharada or 25 ko mera ghar ki puri light udaa di mane ek bar nazir ali lane mai theek karya fir dusre din light udaa di dir market mai dikhya to repair karne wale ne kaha ki ye second hand hai do bar pahle repair ho gaya hai jan or feb 2017
Jabki mane brand new sep 24, 1017 ko big bazar ranchi se kharida hai.
Meri koi nahi sun raha hai ab aap logo se hi umeed hai ki aap log meri help...
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123Dhamu
from Chennai, Tamil Nadu
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unavailability of veggie cutter lid

Address:Chennai, Tamil Nadu, 600043
Website:www.ttkprestige.com

Wed have been waiting /waiting/waiting for getting the spares for prestige veg cutter (Lid). I have been there to couple of times to the service center situated at balaiah avenue at luz corner chennai. (Note: nowhere, in any of the prestige service it is available).

It is regrettable that the company of such repute is placing the consumers in bad situation....
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S
Sudarshan Rangarajan
from Chennai, Tamil Nadu
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twin pack tawa 275mm+fry pan

Address:600126

Sir,
I bought twin pack tawa. Invoice no.2640 date 17.8.2017 at aiyanar agency chennai.

I wanted to exchange the tawa with another similar tawa without rim.

I approached ayyanar agency. I was abused with bad words.

After arguments he agreed to send mail to prestige to confirm whether exchange is possible. He told it will take two days. I asked whether not possible through phone. He said...
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R
ravitm
from Bengaluru, Karnataka
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how to redeem expired prestige coupon

Address:560091
Website:www.gyftr.com/prestige

I have 2 gift coupon codes worth rs 2000 each from prestige company and they expired very recently on july 11th 2017. When i went to the store to redeem them on july 15th 2017, the store manager refused and said he cannot do anything about and did not offer any help. I feel cheated because my hard earned money is simply wasted. Please help to get it redeem....
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R
Raman T K
from Thiruvananthapuram, Kerala
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Prestige pressure pan repair-indifference by your service center on 15th may.

Address:Ernakulam, Kerala, 682026

The prestige pressure pan, purchased by me in 2007, needed a repair on it's handle. I am a regular customer at your prestige kitchen show room at ravipuram, kochi. The service center official flatly denied the facility for repair, as the one i took for repair is an old model and the parts are not available. As this is the 'answer' given by all the manufacturers, i strongly protested, as the utensil is 100% o. K. To use but for the damage...
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Vinoj Vijayan
from Mumbai, Maharashtra
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Loud disturbing noise while grinding

Address:Krishnagiri, Tamil Nadu, 421503
Website:www.prestigesmartkitchen.com

Inspite of repeated complaint to call centre no one is following. They simply ask address and no Technician attends to resolve my problem.Its about 3 months the time I purchased I had been repeatedly calling up. But no response. I am totally frustrated by the negligence of the Prestige Company. It's newly purchased in the month of February in the mean time I had called up many personnel from Prestige. They simply have the habit of referring...
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lrsubha28
from Hyderabad, Telangana
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Prestige table top wet grinder 2 ltr

Address:500015
Website:TTKINDUSTRIES.COM

My complaint no. 2364916 dtd 15.4.2017 and 23980671 dtd 17/04/2017 regarding my table top wet grinder tilting is not yet resolved. The mechanic came and damaged the machine more and the power supply led doesnt come on after the mechanic repaired it. The agency is "precious care, plot no. 19, sheshachala colony, opp andhra bank, west marredpally, secunderabad - 500026. Contact no.[protected]. The name of the mechanic who came twice but did...
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