Preventive Health Care India — Not paid my refund of 10000 rs fraud

Address:

201301

I have received the call from Preventive health Care India. Dated 5th may and they offer me
platinum plan of Rs 10000 which I brought from their website www.phci.org.in
the same day I have study about this company on internet, where lots of people complain about their promises and fraud. I have also talk to those people they share with me their voice call record and oter detail, where they promises to give Patanjali and Big bazaar coupons while I had checked with the Patanjali store and Big Bazar they don’t except any of their coupon.
The next day 6th may I have sent them a mail to cancel this policy and they have accepted my request for policy cancelation dated 10th may. After repeatedly reminding them they have confirmed me to refund my 10000Rs within 7-15 working days. I have also sent them my account detail dated 23rd May. But till now I have not received my refund.
I have also sent letter for refund though Speed Post No. EU[protected]IN dated 02.06.17 which is delivered to them 05th June 2017
As I have not received any policy no. or registration no. from PHCI, when I am calling to their customer care no.[protected] they will recognise my case though my mobile no. [protected] and My name Mayank singh Negi.
I have called them almost every day but they don’t confirm when they will refund my money and said they will call me back but they don’t call back.
Please look into this and stop these people to make fool innocent people