Address: | No idea | Website: | prometrics.com |
I tried to take a test today that started at 9:30 AM. The software for their computer was horrible and I had to chat with someone for almost an hour.
I was connected after an agent was connected to my computer but I was already 1.0 hour late for the start time.
I finally got a proctor but she said her screen was freezing up. I lost contact with her so I tried to call the local company IQtesting.com. They were not open. I struggled and finally got a guy that helped me to a certain degree.
I was already stressed out after this ordeal but I started to take the test. Lo and behold the test did not finish because I was cut off and my computer rebooted.
I then called IQtesting and she said everything would be okay. I went through the procedure to get a procotor (third one of the day) but never got connected to one.
I finished the test but had to go through all 100 questions again.
This was a nightmare.
I tried to call the IQtesting twice after this issue and left a voice mail.
I think I should be allowed to take the test without paying another $63.00 for their incompentence. Was this information helpful? |
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