[Resolved]  Provogue India — Bag damage from multiple places

Bought bag from flipkar PROVOGUE SYDNEY Backpack With Rain Cover
35 L Laptop Backpack Black P_020 |
Provogue_020 | IMEI/SrNo: [[]]

this on 10 june 2023, it damage from ultiple plese in some time, can you plesae help me to replcae this bag
Order Id: OD[protected]
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Nov 6, 2023
Complaint marked as Resolved 
[email protected] waiting for team update
Provogue India customer support has been notified about the posted complaint.
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Comments

Is this been addressed by Provogue as I am facing same issue with my bag to claim warranty and there is no such platform to claim..their site is also under maintenance..

I have purchased new Provogue bag through Flipkart, The bag has 1 year warranty.

Within normal use, its stiches /threads and joints are torned and breaked.
I think this bag is faulty or any defects.

It has been in warranty since I purchased on 11 November 2023 so I need replacement or refund for it.

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