[Resolved]  Gujarat State Road Transport Corporation — Refund E - Ticket Reservation

Address:4B ramnagar godi road dahod, Dahod, Gujarat

Dear
Sir/Madam,

My complaint is that I booked two E ticket from GSRTC website. My date of journey on 23/07/2013. Starting point is : Dahod. My journey is from Dahod to Ahmadabad in express bus service. My journey time is 4:00 AM from Dahod. My PNR No is :G4877815. So my complaint is when I reached there on Dahod Bus stop and inquired for the respected bus, then suddenly Depo Incharge of Dahod told me that, this ticket which you have booked for 4:00 AM bus, No bus is this time in Dahod depo , this route bus is not start in 4.00 AM time. If this bus is bus is not start in 4.00 AM than also it saw on the reservation menu. So my 131/- Rs is cut for 1 tickets and I didn't get refund from the office of Dahod. So I have to manage myself for other transportation to go to Ahmadabad.

So in my case I would like to get the refund into this case in my bank account. And strictly remove bus timing show on reservation menu, which has been closed, so no any problems occurs in future to other passengers.



Thanks,

Bhupendra Solanki
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

E-ticket Booking Website — e-ticketbooking

sir
your e-ticket booking website is not functioning. the fault may remain for many days. please look into the problem and correct it.
y joy
kollam

didn't get my refund

I have cancelled my booking but yet I haven't got my money back

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gujarat State Road Transport Corporation [GSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    4387
    Pending
    0
    Resolved
    186
    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
    View all Gujarat State Road Transport Corporation [GSRTC] contact information