Puma Complaints & Reviews

I am feeling very sorry that a very high standers brad has a very cheap material /stuff of bathroom sloppers me and my daughter purchase bathroom slippers from jail road new delhi (INDIA)showroom of puma for cost of rs 600 and 300 vise verse but within two months my foot got deep cracked just because of the cheap stuf[censored]sed by puma company and it was broken by side and within two months the condition of the slippers look so bad and ugly that...

I bought puma ferrari edition t shirt. And I can see small holes in my t shirt just after 5 days of purchase.. When I approached local puma shop they told me that they can't help me. I can notice these holes developing in other areas of t shirt too so I am pretty sure these are defects by nt burnt or damaged..I expect puma india to exchange my t shirt.. I already own ferrari track jacket and shoes.. I expect their response.. Or otherwise...

Hi Team, I wants to return my bag (Order number - M[protected], The size of bag is different, I have order handbag but this is travel bag. Kindly let me know the process for that or arrange a call back for the same, I have tried Customer care contact numbers but all of those are not responding. Please send somebody to collect that ASAP....

I am the user of Puma Brand from years...

Recently I have purchased one T Shirt from Palladium Mall, Parel, Mumbai as per given below details :-

120114 PUMA EXCLUSIVE STOREMUMBAI IN 74056634013000006730823 979.00


T Shirt is tear off from one side after using first time.

Thanks and regards,

Anand
[protected]...

I had ordered a pair of shoes. My order id is M[protected]. The shoe is different than what i had ordered. I have also tried calling the customer care but nobody responds to the call. Numerous emails have been dropped at customercare but no resolution has been provided.

When I visited the physical puma stores they said they wouldn't be able to do aanything for this....

Hi, ' As per I have purchased puma shoe pair in November 2013 through Flipkart and now they made space between sole and stuff. And I visited many time at store many times but they refused to repair them. A Kind request to consumer complaints forum officials to support me asap. Regards Aman Garg +91 [protected] [protected]@gmail.com...

I have bought puma shoe worth 3999/- just 3 months back.
i have mailed many times but nobody replied on that mail PUMA said to be one of the best shoe brand have the poor quality shoe n when i complain about the shoe no one replied on that.

due to poor service and poor quality shoe, i will say that i will never gonna buy puma again as they are giving either old stock to customers or the quality is poor.

they...

I have bought puma shoes of rupees 3500 from Cross Road Mall Puma Showroom, but within 2 months net had cut from the right side of the right shoes. I have decided to go for consumer forum.
I mean this is ridiculous such a worst quality shoe material they have been using. I think next would like to buy shoes from street side(cheap local made shoes) rather the to go for PUMA.

Do no buy any puma product. PUMA should put...

I ordered two sweat jackets from puma on 12th December but because I didn't get the product that I wanted, but I paid them at the time of receipt of my order but then I had to return the same. My order already got picked up quite late (23 December) and now I have to wait for the refund. I have already had a word with all the executives in Puma but they do not help and keep on lingering the matter. It has been three months i am running...

I had bought a pair of shoes of the brand - PUMA that lost their sole in just a week. The photographs of the cracked sole were sent to the customer care desk immediately. However, no action was taken for the same. As instructed by the concerned authority, I had submitted the article at the store but haven't received any update on the same.

I tried calling and emailing the concerned authority for about a year and a half,...

I purchased one jacket on 12th jan 2014 from puma store from pacific mall, tagore garden, delhi . The collar area of the jacket which touches the face and beard got bad/damaged or puffed. I wore that jacket only 5-7 times and same was returned to the store on 26th jan 2014. And i was assured by the staff that this is a quality issue and we will revert back to you within 7 working days.
I did't recived any call from their side.But...

Dear Sir, I have Purchased the new shoes through flipkart.com named:- Puma Krypton II Running Shoes (Size: 8). On 10th October 2013 it has just passed 3 month and these shoes are tearing from the front side. its leather is not proper. when i complained to flipkart I don't got the proper reply. So please help me. I am not satisfied by them. If we are purchasing the brand items the also the same result and non brand item then also...

i bought PUMA FAAS 300 shoes from flipkart on 15th nov 2013 @ Rs 2399 (Order Id: OD[protected]), i hardly use it 10-12 times & this shoes tore along the stitching at left side . i believe that this product must be defective. i mailed flipkart on 9 Jan 2014 about this, but they told me to contact PUMA. after this i mailed PUMA "[protected]@puma.com" but didn't receive any response from them. terrible experience from...

Hi,

I have taken one shoes from Puma Raja puri Uttam Nagar, in 3499/[protected] on 17th Nov, 13 . When I was checking shoes it was bit tight in my foot and I asked for bigger number size but the sales person has assured me that this will be fitted in my foot and there will no issue. but now I have used the shoes for more than 10 days and still its tight and not comfortable at all. All money I spend is a waist for me. Please...

Sir, I bought my Shoes from your Store in DLF Promenade in Vasanj Kunj. But The Shoes Gave up Soon. The colours of the Puma shoe Faded As it came in contact with water. The sole came out and I couldn't use it anymore. I Asked The store from where I Bougt the Shoes To help me get the Shoes Repaired he Didn’t Take Any Action . Mahendra...

Hi,
i am purchase puma shoes in the month of march 13. I am very upset for that shoes because
both pair colour are gone. I am purchase blue colour shoes but at present its is white.
please help me for the same, please change my shoes as soon as possible

Regards
vinod
[protected]...

Hi,

I have ordered Puma aquil sports shoes and it has been a month, they have not delivered it. Suddenly I receive a call from them saying that they dont have the stock of the shoes and the customer service people cuts the call if i try to talk to them. I have paid them the amount through my credit card. But most surprising thing is still they are displaying the same shoes in their website.They are perfect cheaters, this company...

PUMA India Store: Shipment #[protected] for Order #[protected]
Wrong pair of shoes delivered!

I placed on July 5, 2013 order online ( when PUMA sale was on for limited time period)- Order #[protected] for Item (Axis XT Wns Color : SILVER, WHITE Size : 6) . I opted for Cash on Delivery for Order #[protected] Shipment #[protected] and Invoice #[protected] .

The order was delivered on 8th Jul through courier person...

The colours of the Puma shoe diffused with each other with the contact of water. We brought these shoes from Pheonix Mall 5 months back. But I gave this shoe to the Puma store 1 and a half months back to fix it. When we brought the shoes, the shopkeeper didn't tell us that the colours will get diffused with the contact of water. The shop keeper is not taking any responsibilities.
Either we want a new pair of shoe, fix that shoe...

hi! I would like to inform you about a major issue, i.e about the duplicity of Puma and adidas sale in Ludhiana, Punjab, at Khullar Collection, AC market. I visited at this place today and I see that They manufacture the clothes and put a tag on them of Puma and adidas and sale them at their shop,The products look like as they are at stores, They have a factory as well where the made the puma and adidas products, I'm informing you just...