Puma Complaints & Reviews

my name is saurabh yadav and i purchased a pair of puma shoes model FUTURE CAT M1 ENGINE 2 on 6th oct 2011.which lost there strenght in 15 days and the stiches unwinded.The shoe is looking very bad now.I want a replacement or refund for those shoes.The model was bought on 40 pcent discount .The actual price was 4999 and i bought it at 3999.The shoes were bought from factory outlet puma located in kalindi kunj new delhi...

Dear Sir

I purchased Puma Yugo Run Black Pewter from your store located in Express Avenue Mall, First Floor, Whites Road, Royapettah on 24th May (Receipt No.10315).

This shoe cost me Rs. 3999 which by no mean is a small amount for me. Although i was happy to purchase this good looking shoe, however it seems Puma shoes invest just in design, not in durability.

Even before the shoes could complete...

I brought Puma Shoes, model YugoRun from Chennai on May 24, 2011 for Rs. 3999 from Express Avenue outlet.
However, just within 4 months the mesh on the shoes on top has torn. What kind of nonsense quality shoes this company is making. The entire shoe has gone waste because of this, as one can see the feet through that hole.
When i went to that outlet, they told me it is not manufacturing defect, oh yeah! what it then?
br...

I purchased a puma shoe, which i recently discovered that i was developing a back and knee pain due to its major defect in the right shoe.

The right shoe is so defective that its not even flat. If kept on the floor it keeps moving like a balance on mid part of the sole.

It definitely needs a replacement or a compensation....

i bought a shoe from puma authorized store in Bhopal m.p.
and in between two months the stitching of that shoe starts coming out..i went back to the store and ask them to replace it because its in warranty.
the store manager told me that it will take 1 week to claim and change it and after 10days when i went back he said its still in process and said that u wear that shoe very roughly and most probably they are not going to...

I hardly wore this shoe 6-7 time and the leather on top is getting torned without any damage done by my side i just wore it normal and in normal conditions.
As the shoes are in gurantee period i visited the same showroom and people over their did not entertain my problem as the told sale period is on we can't help you at this moment and can contact you people through
Mail
I'll be very thankful if you could...

Dear sir,
i bought puma shoes from saharaganj mall lucknow and it got damaged
with in 4 months.
I approached the store and they are not entertaining my problem.
The details of shoes are as under.
Model no:LIFT RACER
SIZE:8.
Article code:[protected]
I i will take action if i will not get reply.
REGARDS
Jafar...

On 20/8/10 I purchased a pair of shoes (royal evo perf hi black) from evolve buisness ventures(puma store located on no.1 church road, next to nucleus mall, villo villa camp pune-411001) article no. 35039001 priced 5999 rs. During the month of september and october, it was raining heavily in Pune. Unfortunately i wet my shoes in the rain(unavoidable) 5 to 6 times and got them dirtied.

Finally i decided to clean them with water.I...

I purchased a T-Shirt namely "Striped Polo" bearing article no. 81382203 at the cost of Rs. 1199/- vide Receipt # : 16477 dated 10/10/2010 from the PUMA Oliver Tree Retail Pvt. Ltd, 164/1 Maniktala Main Road, Manisquare Mall Kolkata-54.

On the very first use it was noticed that there is a small hole on the backside of the T-Shirt. Immediately, I visited the Shop i.e. on 19/10/2010 and brought it to the notice of the...

while visiting the store many times found that the display products are without the company price tag.
most of them are written with pen . on enquerying it has been informed that tags comes later from the company and will be displayed later. This is very often they do in the sale period . without price tags one cannot find the exact price of the product.

the show room is at City square shopping mall Jammu...

defective puma t shirt
i SHEKHAR VERMA had purchased a black colour puma t shirt from puma outleet saharaganj mall,lko on 2/08/10.
after a single wash its colour faded ( while purchasing this i had asked the sales man about this that its colour will fade or not and he told me it wil not fade and he also said " sir this is a brand, then what will be its use"). i went to there showroom with this problen and told them...

I have bought puma shoes of rupees 4000 but withing 10-15 days leather had cut from the front end on both shoes. I have decided to go for consumer forum.
I mean this is ridiculous such a worst quality shoe material they have been using. I think next would like to buy shoes from street side(cheap local made shoes) rather the to go for PUMA. Worst service management I have ever seen they simply refused to repair it too.

Do...

To Head Office
relaince foot print,

dear sir/madam

my self balraj singh staying in amritsar . there is new opening of reliance foot print, i bought puma sandals on sunday 2 aug 2010 and today 5 aug 2010 .i wear my sandal only one day and al the threads are coming out slowly . i been to store back ask the manager for replacement . he said he ll do it but after some time he came back to me and said we cant...

i bought a pair of shoes from a exclusive store of puma in shipra mall, indirapuram on[protected]. after a month one of them get damaged and at that time i was not aware of the replacement policy but when i went to the store one of the staff told me that there is a warranty for six months.
i asked them to replace then they told me to leave the shoes there for 10 or more days after which i will get the fresh replaced pair.
at...

Sir,
I bought the following shoes from a showroom of Puma in Sector 17 Chandigarh: Puma Ferrari Drift Cat II. It costed me Rs.4800/- to buy the shoes but the quality of the shoes is damn poor. Its not even just one month but my shoes leather has gone down from some areas,the leather is not up to the mark i guess. I need an action to be taken against this. My contact number is:
Mobile- [protected] and the Showroom from where...

i bought a pair of PUMA shoes from SOBO CENTRAL ,A DIVISION OF PANTALOON RETAIL LTD,PT. M.M. MALAVIYA MARG TARDEO, MUMBAI 400015 , AT[protected] & CASH MEMO NO. T47/MB1769.

IN THAT SHOE, i wear only about 10 days , leather had cut from the stretching side of both legs shoes from same point , only 1 months old shoes damaged , actually i shocked how a big brand like puma making ridiculous type of shoes .
actually...

had bought this very stylish and sporty golf shoe last tyear somewhere in April from Puma Outlet at Ambi mall. reason for buying was light and 1 year weather proof and water proof guarantee.
After purchase had got a guarantee card and bill.
Enquired the salesman for if bill / gurantee card is misplaced then how do they go about the claim if any stated defect occurs within the specified time span.
He mentioned that please...

I bought a Puma floaters from Puma store at Marthahalli, Bangalore. It costs Rs 1,700. Within a day o[censored]se the stitching of one of the straps came off. i took it back to the store next day itself, they were really nice at that point of time to take it back. they said either they can repair it or i can take another new piece. I told them i wanted a new piece. but they said they don't have the same size, infact no other floater in the...

Sir,
I bought a Puma shoe from connaught place puma outlet.It has been only 6 months and i have used it rarely,The problem is that its making squeaking sound and is embarassing to walk around with it.I paid rs6000 for it. what should i do now? I'm very worried as i am a student studying in Delhi.

Thanks....

Hi ,

I have always been a loyal customer of PUMA products especially shoes. I currently have around 3 pair of Puma shoes. But of late what I have felt is that PUMA has started compromising on the quality of products they import and sell in Asian countries especially India. I myself from a garment and lifestyle accessory manufacturing company ,know the quality that is offred to different set of clients based on the compromising...