Punjab National Bank [PNB] — Charged processing fee Rs12,300 in mansoon bonanza offer HOU/MLS/0716/303447

Address:

560035

Hi Sir,

I took home loan from PNB malleshwarm branch, bangalore. My home loan a/c HOU/MLS/0716/303447. I received Disbursement Advice Letter & Welcome Letter on Aug 3rd 2016.

My total loan amount was Rs 38, 40, 000 but they have given me check no "234128" for Rs 36, 37, 500 and check no "234127" for Rs 1, 89, 800. and total Rs 38, 27, 300 which is short of Rs 12300.

According to Bank Manager they have charge charge Rs 12, 300 processing fee and documentation charge as per Bank Relationship manager - Loan Mr Aman Kumar .

But as per News in 4th july PNB Economics times During the period the bank will be offering full waiver o[censored]pfront/processing fees and documentation charges for housing and car loans sanctioned from July 1 to September 30.

Read more at:
http://economictimes.indiatimes.com/articleshow/53047408.cms?utm_source=contentofinterest&utm_medium=text&utm_campa...⇄

As per hindu times During the period the bank will be offering full waiver o[censored]pfront/processing fees and documentation charges for housing and car loans sanctioned from July 1 to September 30

http://www.thehindubusinessline.com/money-and-banking/pnb-waives-processing-fee-...⇄

My question is why they charge processing fee Rs 12, 300.

Regards,
Rikesh Kamal
[protected]@yahoo.co.in