Punjab National Bank [PNB] — Non refund of cancelled booking amount on account

I have already made complaint on [protected]@pnb.co.in. But asked to lodge complaint to Refund Team.
I am a customer of OBC ac no [protected] since 19 Oct 2016. I have made a flight booking through Debit Card on Cleartrip site. The same booking/flight is cancelled by operator. The amount Rs 14, 940/- is refunded by Cleartrip on 20th Jan 2021. But till date the same amount is not credited in my account. Reference Trip ID[protected]
Pls do the needful at the earliest
Thanks & Regards
Gautam Deka
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Punjab National Bank [PNB] customer support has been notified about the posted complaint.
Mar 08, 2021
Updated by Gauangad
My complaint is still not addressed. Pls do the needfull at the earliest to keep faith of customer on your organization. Thanks.
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