[Resolved] Pureit / Hindustan Unilever — complaint regarding high cost for installing tap
I
Idhaya Kani
Address:
600039
Complaint regarding high cost for replacing a tap. Customer care said 75 rupees for installing tap but service engineer asking 275 rupees. Installation charges 75, service charges 200. So total 275. This cost is very high. We are using pure it for almost 10 years and this hugh cost makes us not to use this. Please take necessary action to resolve this issue.
Was this information helpful?
No (0)
Yes (0)
Jan 20, 2020
Complaint marked as Resolved
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2019
PureIT / Hindustan Unilever Customer Care's response Dear @IdhayaKani
We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.
Regards,
Jeshna,
Team Pureit
Mar 11, 2020
Updated by Idhaya Kani Thanks i have bought new tap from Amazon and installed it
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment