[Resolved] Pureit / Hindustan Unilever — fake messages and data misuse

WIlwin

Address:

LIG 207, Road No.2, KPHB Colony, Hyderabad, Andhra Pradesh, 500072

My name is wilwin edara, my phone no is[protected]. I have ordered a free sample through smart pick box, a unilever product on 09 oct 2019 with awb: [protected]. They did not deliver my product so far and daily i am getting messages that your product is delivered and need feedback. They are sending suspicious links to give feedback to the products that they have never delivered.
I am concerned about how they have used my submitted details for the sample.

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Feb 22, 2020

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2020

PureIT / Hindustan Unilever Customer Care's response Dear Wilwin Edara

We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Jeshna,
Team Pureit