Pureit / Hindustan Unilever — Low quality product and untrained service staff | |||||
I have purchased Pureit RO+UV Classic from Chroma Ahmedabad on 29th June 2016, just after 10 days of working it suddenly stopped working. Now its being 2 days it's not working at all. I have registered complaint on pureit customer care and a service guy do came but he has no clue what is the fault. They wasted 4-5 hours of ours and now they will try rectifying it tomorrow. Its pathetic to see such low quality product from such a company. The service staff is completely untrained and have no knowledge to repair the product. We have to purchase mineral water bottles for our self for the mean time. Pureit shows such advertisements of being the cheapest brand but it do not tell that the product will work for a couple of weeks only. Its simple a piece of crap and most of the parts will be replaced in such a short time duration which brings down the customer satisfaction to zero. I asked for device replacement to which they denied. I will never suggest to buy any product from pureit. Their aftersales service is Pathetic. Was this information helpful? | |||||
PureIT / Hindustan Unilever customer support has been notified about the posted complaint. | |||||
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+91 92 3050 0500 [PureIt]
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