[Resolved] Pureit / Hindustan Unilever — marcela ro+ uv

Pbtankit

Address:

AG 504 Antriksh Heights Gurgaon

I have purchased pureit ro + uv on some month of 2016. Till now i had spent money on changing the filter. From the date of purchase till now i have requested pure it to change the filter and it would have cost me more than 10k.

And now on august 2020 gkk2 lights started blinking, as usual i have approached customer care and they have changed gkk2 filter at the cost of around rs. 3500 + installation charges and on the very next day of filter change all the lights sf, gkk1 and gkk2 lights are started blinking. Again i have contacted the technician and he informed me it because the circuit board id problem and asked to get circuit board change

I am really fed up with the issues and i am not going to suggest anyone to buy pureit as i can see lot of person have reported on this circuit failure of this product

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Aug 12, 2021

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2020

PureIT / Hindustan Unilever Customer Care's response Dear Mr. Ankit We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you. Regards, Team Pureit