[Resolved]  Pureit / Hindustan Unilever — my pureit marvella ro + uv not serviced properly

Address:	Kolkata, West Bengal, 700090
Website:	www.pureit.in

Dear sir,

I have purchased this pure it ultima ro + uv machine on 1 & half year back by rs 18000. 10 days ago gkk-1 bilnking was started. I have called to your customer care regarding this. They are taken rs 2140/- to change this. From that time in front of your service provider my machine was going very slow to release water. On that time rs enterprise representative said that this is problem from valve at this machine. This valve has to be change. Again i change this as per your representative concern. He charges again rs. 450/- to purchase this. My problem was not solved. Your representative repeatedly arguing with me & diverted me at different talk. This is not acceptable to me.

Another thing is that when i have called that at your customer care to not send rs enterprise representative. They are not listen, again they want to be send this rs enterprise representative. I want to say if your customer not happy any certain representative then what are you doing.

If this type of incident is happen with your home appliances then you also change to better service/ expect better service.

Kindly do the needful to faith on your service.

With regards,

Debasis mahato
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