Pureit / Hindustan Unilever — New Germkill kit not working

I bought a new germkill kit about a week ago for my Pureit 23L Advance. From the very day I replaced my old germkill kit with the new one, water has been leaking just like it does when the life of the germkill kit is over. Though it's new it is a faulty germkill kit. I request the company to provide me a new working germkill kit.
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
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