[Resolved]  Pureit / Hindustan Unilever — New pureit ultima ro+uv water purifier not working

Address:Bangalore, Karnataka, 560037
Website:www.pureitwater.com

We purchased a new pureit ultima ro+uv water purifier (Sl. No rcr[protected]) on 21mar 2016 from croma store bangalore (Total mall sarjapura road), after 5 days of follow up the company sent a technician to install the product. The technician did not know anything about the installation of the product. He somehow installed the product but even after installing there is no water coming from the purifier.
We feel cheated by the low quality of water purifier manufactured by hul. It is more than 1 week we brought the water purifier and it is not working. I am very angry and disappointed with the quality, if a customer is treated this way i would never ever buy any product from hul nor i would recommended my family and friends to buy any product from hul .

I need the product to be fixed or replaced as soon as possible.

Contact my cell
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Aug 7, 2021
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Syed Muheebulla,

Our Service personnel had visited you on 28th Mar 2016 & resolution had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

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