[Resolved]  Pureit / Hindustan Unilever — Pathetic After Sale Services TL & 2 service centers are harassing Customer

Website:

www.pureitwater.com/IN/order-gkk

License Service provider Sonam enterprises phone no [protected]Dehradun 248002 and second service provider of pureit [protected] and Pureit Team Deepk Lsp Muzaffarnagar
[protected] and another pureit employee [protected] harassed me for after sale service plz take action against all of them.
I have pure it eco water saver after using it one year got notification of Gkk so i had called on 12th nov to pureit helpline for gkk change. They told me quotation of 4500 for gkk with one year warranty in offer and shared the code for that. And they booked sonam enterprises as my service provider and they called me and told there is no such kit of Rs 4500 and u have to install 2700 Rs kit. But when we checked on pureit website it was showing 4500 kit for my model and customer support had given right information so they told no such kit exist so i complaint about this again and then TL Deepak and another employee of Pureit came in to picture and they told yes there is such kit but in your area no one prefer such costly kit and another lady from pureit called me [protected] from this no and told we are also pureit service provider and there us no such kit and actually pureit company sells 2700 Rs kit in 4500 Rs. Thats why its 4500 otherwise its 2700 she told pureit making customers fool by selling kit expensive.

After so much of confusion Your TL told all of them we are ordering 4500 kit you have to wait this happened on 16th nov u have to wait for 2 days and today is 21 nov no one is picking call. This is the behaviour i had rcvd so in the end after so much frustration i had decided to quit pureit. And planning to buy another brands Ro. so only solution i need from pureit is to take action against all of them bcoz they are damaging image of hindustan uniliver if possible fire them. And i will never suggest pureit to anyone.