[Resolved]  Pureit / Hindustan Unilever — Pure it marvella leakage, csf red light indicate again again and again

Address:Mumbai City, Maharashtra, 400086

I have complained many times to the service center, they sent technician every time, but still problem is not solved. I purchased PURE IT MARVELLA in June 15, with in 2-3 months i have started facing problem, i have technician fee on every visit, last week i have complaint for the leakage, they said that CSF (Filter) has to be replaced because of it only you are facing leakage problem, i have changed the same and Rs. 900+150 service charge to them. but again with in a week time CSF light indicating red, Leakage started again. I dont know how manytimes i have to register my complaint, DID I MISTAKE TO CHOOSE HUL INSTEAD OF EUREKA.
my register number is [protected]

Resolve my problem ASAP.

This is not done, paying for good product and trust worthy company and then facing such problems not expected from company like HUL.
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Feb 20, 2016
Complaint marked as Resolved 
This is frustrating now... HOW YOU CAN MARK PROBLEM IS SOLVED????? BUT THE TRUTH IS I HAVE NOT GET ANY SOLUTION TILL NOW... The person from HUL service provider visited, he has seen the problem, but still I am waiting for solution. No followup after that, discussion on phone that's its... How many times i have to pay when i have paid for the CSF change few days back, i have the copy of bill. Give me the solution ASAP or else i have to complaint against HUL for FALSE SERVICE AND DEFECTIVE MACHINE supply to me. I can not tolerate this again & again, pay every time and get no service. Purchase Pureit Marvella @Rs. 8500/- + service charge 150+150+150 + CSF change & Service charge Rs.1050 /- Is this really make sense to anyone???? In less then one year I am facing such problems, How would i trust on other brands of HUL... Give me solution ASAP... Look forward for quick response and solution. +91 7045787880
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is frustrating now...

HOW YOU CAN MARK PROBLEM IS SOLVED????? BUT THE TRUTH IS I HAVE NOT GET ANY SOLUTION TILL NOW...

The person from HUL service provider visited, he has seen the problem, but still I am waiting for solution. No followup after that, discussion on phone that's its...

How many times i have to pay when i have paid for the CSF change few days back, i have the copy of bill.

Give me the solution ASAP or else i have to complaint against HUL for FALSE SERVICE AND DEFECTIVE MACHINE supply to me.

I can not tolerate this again & again, pay every time and get no service.

Purchase Pureit Marvella @Rs. 8500/- + service charge 150+150+150 + CSF change & Service charge Rs.1050 /-

Is this really make sense to anyone???? In less then one year I am facing such problems, How would i trust on other brands of HUL...

Give me solution ASAP...

Look forward for quick response and solution.

+91 [protected]

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