Pureit / Hindustan Unilever — Pure it marvella uv purifier

Address:

110081

Hi this is yogesh dabas (+91-[protected], hno-1138, v.p.o kanjhawala)
we bought pure it system few years back. 2 or 3 months ago we wanted to shift it from ground to first floor so we registered our request. then we got a call from the person who was sent by pure it asking about the address. my wife talked to him and he was talking rubbish. and then when he came to our house he did not behave well with my wife and my mother. last month in mid of feb the adapter failed so we ordered one from pure it. the operator told me they will charge only 250 and when the came to my house they asked for 1000rs. That person connected the adapter but as there was no light at that time we could not check the adapter. When the light came the adapter didnot work. We again registered a complaint regarding it. First of all the person came after so many days and told us that the machine got short circuited so he will come back with another adapter. Again he visited after 2 days with a new adapter and inserted it but it didnot work. so he opened the system and checked internally and told us that it again got short circuited so he will visit again. and its been 1 week that he hasnot come and we are facing so much problem for drinking water. your service is really very poor. there is no coordination among your workers nor do they have etiquettes how to talk to a women. And we doubt that he might have stolen some major parts from the pure it system. After so many problems we are in no mood to call your customer care again and feel insulted. plus we are never going to suggest some one to go for pure it!