[Resolved]  Pureit / Hindustan Unilever — pureit ro water purifier poor service

Within six months of purchase the machine was not working properly. The first service was not done properly and next month (29.07.2017) it again stopped working. Service man srinivasan who had come to attend the problem demanded full payment for the replacement of the products even though it was under guarantee period. As we said that the product was still under guarantee period he told he will inform his officials and replace the part but still hasn't attended the problem. We have made a terrible mistake buying this product thinking pureita was a reputed company
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Nov 16, 2017
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2017
PureIT / Hindustan Unilever Customer Care's response
Dear Saravanan Veerappan,

Regret the inconvenience. Request you to provide your contact details to help us in resolving your issue.

Regards,
Pureit Team
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