[Resolved]  Pureit / Hindustan Unilever — PureIt Ultima RO+UV Water dispenser not working

Address:UK Agencies 12, Plot No.25, Galaxy Dwelling App, Ponniamman Koil, Near By Mosque, Tambaram Chennai- 600064

I am residing in Santoshapuram, Chennai 600073.
Pureit Ultima RO+UV installed in my flat is not dispensing water for the last one month. Complaint with Pureit customecare made in Mid May is yet to be resolved by UK Agencies, Chromepet, Chennai. They are giving one excuse or other like lockdown, staff shortage and now non availability of spare part, viz dispenser switch. They say that they have ordered for the switch but do not know when it will be received.
In sheer helplessness, I am approaching you to help resolve my complaint.
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Aug 5, 2021
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
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Dear,

We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Team Pureit

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