[Resolved]  Pureit / Hindustan Unilever — replacement of germi-kit I by the used one instead of new

Address:Dehradun, Uttarakhand, 248001

I had ordered for germi-kit i at pureit/hindustan unilever. The technician came with a used germi-kit and wanted to replace it. This the second time i have faced this problem.
Although the complaint is lodged at the company but no satisfying action has been communicated so far.
I am attaching the photograph of the used germi-kit and the technician, mayank.
+2 photos
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Apr 16, 2020
Complaint marked as Resolved 
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2020
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. M P Singh,

We sincerely regret the inconvenience caused to you. We always keep our customers at the forefront. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com we’ll surely assist you.

Regards,
Jeshna,
Team Pureit
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