My water purifier was giving a red signals for replacement of gkk-2. I called toll free number of pure it and requested for replacement of the same on 8th november. I got a message same day that rishi enterprises is licensed service provider for the same. I called the agency and requested to replace the part on 10th november. As i am a working women and available on 10th november. On 12th november, i got a thanks message for payment of gkk-2 but neither call was attended nor part was replaced, even i stated the facts to mobile number - [protected] but no response came till 13th november and nobody is attending the call.
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Jan 7, 2019
Complaint marked as Resolved
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Sorry to hear about the trouble you faced. Request you to provide your alternate contact details to help us in resolving your issue.
You can also contact us on pureit.[protected]@unilever.com or can reach us on our toll free number[protected]
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