Pureit / Hindustan Unilever — Service

I have a pureit ultima ro+uv model purchased on 26.4.2015. One year warranty ends on 25.4.2015. Before warranty ends. On 7.4.2016 gkk1 r. I changed by the company technician. Very next day machine stopped working. Technician told first uv bulb fused. Then he told smps power supply had to be replced. Next day another technician came with control circuit assembly. But without fitting it he made the machine functional. On 8.7.2016 after the expiary of the warranty period the same problem occured.. Now the technician told to change control circuit assembly charging 4000/-. My question is when the same problem was detected before the warranty period expires, why the parts did not change free of cost. You had no amc paper offer at that time so that i can avail the opportunity. I think i am harassed and cheated. Will you intervene?
Was this information helpful?
No (0)
Yes (0)
PureIT / Hindustan Unilever customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PureIT / Hindustan Unilever
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    1721
    Pending
    0
    Resolved
    1061
    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
    View all PureIT / Hindustan Unilever contact information