[Resolved]  Pureit / Hindustan Unilever — tech not sent

Address:

422102

Germkill kit expires in less than a month

Hello team,
It's been 2 months back to back that your germkill kit getting expired even before a month.
I have raised the concern so many times to customer care however never a satisfactory response from them and every time they arrange a visit and i have to pay visiting charges.

I have all the bills with me so please rectify it else i will have to approach consumer forum for the solution. I never expected this kind of service from hul, and surprisingly your customer care is simply a group of robots, always answered as per script. This is really worst customer care i have experienced so far.

Everytime tech comes and saying ur machine circuit has to be change costing 5400.

Even your website not allowing to raise complaint online.
Pl send some more qualified tech for solve the query otherwise i have to submit the issue to consumer forum for harassment of cutomer and wasting o[censored]r and mine time too
Thanks and regards
Manoranjan singh
[protected]