[Resolved] Pureit / Hindustan Unilever — water filter leakage not attending

Mohandas Babu

from Mumbai, Maharashtra

Address:

Narayanamandiram,Near Ayirettil temple Eroor south,Ernakulam, Ernakulam, Kerala, 682306

I am mohandas residing in tripunithura, near ernakulam
I have a classic autofill 23 litres filter. Last week it started leaking from the bottom tank. After my contact with the agency they sent a technician who came in an evening and he found out a small crack at the bottom. He immediately put a m seal like compound and asked us to use it in the next morning after the compound is completely dried.. But it didn't dried up till the next evening. So i again contacted the technician. But he did not turned up till now. So i could not use the filter for the last 4-5 days.

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Nov 29, 2019

Complaint marked as Resolved

PureIT / Hindustan Unilever customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2019

PureIT / Hindustan Unilever Customer Care's response Dear Mohandas Babu,

We sincerely regret the inconvenience you have faced. We never want our customers to feel this way. Please call our helpline number [protected]. Alternatively, you may also provide your contact details at pureit.[protected]@unilever.com We'll surely assist you.

Regards,
Team Pureit

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Comments

Kirannikhar

from Mundi, Madhya Pradesh

I ordered 2 dove pack of 8 units each from Shopclues. They are duplicates. Their smell is different and has very poor quality like some cheap soaps in local market. It has little bit different packing . The soap was placed inside the box covered in plastic but in original pack the soap is placed directly in the box without any plastic covering.