Pureit / Hindustan Unilever — Water leak from side wall of filter

Address:

Pune

Good afternoon,
This afternoon your technician visited, asked us to replace the filter unit Rs 1700.00 time being opted not to change, fixed the cover back, suddenly water started to leak from side wall, he did something, we paid him Rs300. 00. We tried using it immediately again the leaking started, called him but ignoring calls, reported by sharing videos via WhatsApp [protected]. Sorry to mention Ms Neha rude behavior, instead blaming me, pretending not to understand your technician mistake.
Hoping to take note of the above and expecting a call back from your end with solution being Hindustan lever a well known brand.
Thank you