[Resolved] Purplle.com — Money deducted but order not placed
D
Dhwani Kanabar
Nov 7, 2020
Hello
I have ordered some products from your application. Money has deducted from my account but my order has not placed yet. Please kindly check. My order id is [protected]
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Aug 6, 2021
Complaint marked as Resolved
Purplle.com customer support has been notified about the posted complaint.
We do see you have requested for a refund on your order id 12250377 accordingly we have initiated a refund of 3365 on[protected]. Hence to reflect this amount in your account it takes 7-10 working days from your bank.
Transection id - [protected]P79
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We do see you have requested for a refund on your order id 12250377 accordingly we have initiated a refund of 3365 on[protected]. Hence to reflect this amount in your account it takes 7-10 working days from your bank.
Transection id - [protected]P79
Regards,
Irfan S