Purplle.com — not delivered yet. postponing delivery date daily

I placed an order on march21st 2020 now its june 3rd. Its been 3 months but my products not delivered yet order. And they keep the dates postponed every day. I want whether my products or refund by cancellation. I am expecting immediate response please
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Purplle.com customer support has been notified about the posted complaint.
 
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We deeply apologize for the inconvenience caused to you.

We would like to inform you that we have forwarded your request for the cancellation of your order 9255444 and once the order is cancelled we will go ahead and process the refund for the same.

We once again apologize for the inconvenience caused to you.

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    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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