[Resolved] Purplle.com — Regarding order :- Think 10 times before purchasing any item from purplle

bheemsinghsaini

from PILANI, Rajasthan

Address:

Jhunjhunu, Rajasthan

This is regarding to my order No [protected] date[protected] and today[protected], IF YOU PUT ANY COMPLAINT ON PURPLLE THEY CLOSE THEY TICKET QUERY WITHOUT ANY INFORMATION. I AM FED UP WITH YOUR SERVICE AND THE WAY YOU PROVIDE CUSTOMER SUPPORT TO ME . THIS IS MY ORDER NO [protected] with AWB: MUMPUPP940429 SHIPPED THROUGH JAVAS website – gojavas.com IT IS REALLY A FOOLISH THAT THEY SHIPPED THE ORDER THROUGH THE COURIER WHICH DOES NOT PROVIDE DELIVERY TO MY AREA AND THE COURIER IS ALSO STUPID THAT ACCEPT THE ORDER FROM YOU WITHOUT CHECKING THE AREA PIN CODE ………… NOW 3 DAYS CROSSED .. THEIR IS NO NEWS ABOUT ORDER

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Complaint marked as Resolved

Purplle.com customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2015

Purplle.com Customer Care's response Hello Mr. Bheem,

As we informed you in our previous emails, your order was processed through Gojavas Courier Services, however currently we are not able to trace the shipment from our end as the shipment has got lost in transit. Hence we have re-processed your order from our warehouse through Delhivery Courier Services, under AWB# [protected]. you can track the shipment with the provided details within 24 hours.

We will try to arrange the shipment delivery within 2-4 [maximum] working days.

Apologies for the inconvenience caused to you.

Warm Regards,
Prasad P
Team Purplle.com