Verified Support
May 21, 2020
Purplle.com Customer Care's response Dear ConsumerComplaints.in,
Greetings from Purplle.com !!
We would like to inform you that we tried contacting Ms. Sahithi who has placed an order with us with order id 8413153 and 8413201 however the call didn't connect.
We sincerely apologized for the unhappy experience which was purely unintentional. We at Purplle.com always strive to provide the best of services to all our valuable customers
We would like to inform you that we have processed your refund for order id 8413201 for Rs 797 on 18/01/2020 with transaction payu id [protected] and refund for order id 8413153 for rs 519 on 18/01/2020 with transaction payu id [protected].
Post initiation, it will take 7-10 working days (which excludes Saturday, Sunday, and public holidays).
It should reflect under the name of Manash Lifestyle Pvt. Ltd.
We would also like to inform you that AWB NO[protected] is bearing order id 8230821 is of another customer and we are unable to contact that customer as the number is registered in National Do Not Call Registry(NCPR).
Please do take care of yourself during this unfortunate time of the Coronavirus outbreak
Should you require any further clarification, kindly let us know we will be glad to assist
Assuring you of our best services always
Have a wonderful year ahead
Warm Regards,
Heta Dodhia
Purplle.com
my order id was[protected]
and AWB no [protected]