Purplle.com — Verification failed but money deducted from account

I have ordered two products wroth₹308. And it showed verification failed but money has been deducted from my account. I am highly disappointed.Please either refund my amount back or ship the product.
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    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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