Purplle.com — Verification failed issue

I had ordered products and even on the day of delivery suddenly it showed verification failed but my money was debited from my account. My order id [protected].How can you deduct money and yet saying the verification failed. It was my first shopping from this website and i am highly disappointed. I don't trust on this site anymore. . Please refund my money or send what purchased as soon as possible.
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Purplle.com customer support has been notified about the posted complaint.
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Dear Consumer Complaints
Greetings from Purplle Executive Customer Relations team !!

We will definitely look into this case.

We request you to share the Order details/Registered email id/Contact number used to place the order so that we can check the details and resolve the customer concern on a priority.

Have a nice day!

Warm Regards
Purplle.com

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