[Resolved]  Purplle.com — Very very disappointed with your service

I am very tired by complaining continuously, really i m feeling bad to complaining again and again. L made conversations and calls nearly 6 to 7 times, but there is no result. I placed an order on march 21st, its been months no products delivered nor my order cancelled. How many months you take to cancel an order? Is this good? Troubling customers with very bad service. If you are not able to deliver products then please cancel the order and refund. When i am contacting you every time you are telling it will be cancelled in 24hrs you will get a confirmation message, but nothing happened from 1month, but still showing estimated delivery date, i have been waiting from 4months. I hope atleast this time i will get a confirmation message by cancelling my products, if you are unable to cancel then make sure to deliver products. Really very very poor service didn't expect this
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Aug 8, 2021
Complaint marked as Resolved 
Purplle.com customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2020
Purplle.com Customer Care's response
We deeply apologize for the inconvenience caused to you.

We would like to inform you that we have forwarded your request for the cancellation of your order 9255444 and once the order is cancelled we will go ahead and process the refund for the same.

We once again apologize for the inconvenience caused to you.
 
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    Purplle.com Address
    C-209 A, Ghatkopar Industrial Estate, Behind R-City Mall, L.B.S Marg, Ghatkopar-(w), Mumbai, Maharashtra, India - 400 086
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