PVR Cinemas — Mismanagement by pvr cinemas - phoenix mall bangalore | |||||
On 22nd october we got movie ticket printed at pvr cinemas, phoneix mall bangalore we booked movie kanal a malayalam movie. After getting the ticket from pvr counter, we all our 4 family members including two senior citizens waited almost one hour in front of of the main entrance of the theatre. Later when we inquired they said that movies will start within 10 minutes, after when we inquired they say say so casually that movie is cancelled one day back itself. Pvr staffs including the mangers where badly treated us and we had a very bad argument. They issued the ticket but they are denying that they have issued the ticket, surprisingly we have the tickets with us. They say its technical errors but we asked why then issued the ticket or even they could have kept notice written near the ticket counter or why they issued the ticket knowingly the movie is cancelled or why we waited in the second floor for one hour. This is total irresponsibleity of pvr cinemas. Instead of arguing they could have told us that the movie is cancelled or they could have said that the ticket can be used for the next day. But nothing they treated so badly and useless managers they just spoke to us and went inside. We have all confirmations received from bookmyshow and pvr ticket. Was this information helpful? | |||||
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PVR Cinemas customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
It was surprise to us, how they have issued the tickets from the counters and later say that the movie cancelled and that too they did not say . When we enquired they said that movie is cancelled. They dont have any courtesy to inform counter boys on the cancellation. A strict action need to be taken aganist PVR management.
Reply
What a non sense at PVR Cinemas, Phoneix mall, Bangalore. Movie ticket issued and later they say that they have not issued the ticket and movie was cancelled. All four o[censored]s including two senior citizens had to return after fighting. Absolutely no ownership among the staffs who are working with PVR.
Mangers are waste, they just spoken and went inside the office room.
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Mangers are waste, they just spoken and went inside the office room.
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