[Resolved]  PVR Cinemas — pvr misleading consumers

Address:

Vega city mall, Bangalore, Karnataka

I have been an ardent fan of pvr because of the fact that it brought a sort of revolution in multiplex industry. All these fandom went away when i tried booking a ticket at pvr, vega city mall, bengaluru yesterday (2/8/19). I went to the counter after taking a cab that costs me around rs.150 and there they said there was no subtitles for the chinese movie that i wanted to see (Name - ash is purest white). When asked what's the reason behind it they said that i was the only 'customer' and that since it was the first day of the movie, they will be no subtitles (Even though the online platforms like bookmyshow and even the offline queue at the multiplex did say there would be subtitles). I was shocked. I felt cheated. I urged them to somehow manage but they kept a blind eye for it. Disappointed, i left back for college in a cab for around 230 bucks (Metro connectivity still isn't available in that area).
Pvr turned out to be a sham