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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 287
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 3

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U
Utkarsh 411
from Mathura, Uttar Pradesh
Feb 21, 2023
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Money deducted but don't get ticket

I HAVE BOOKED A TICKET JAIPUR TO MATHURA DATE[protected]
MONEY DEDUCTED BUT DONT GET TICKET
UPI TRANSACTION ID:[protected]
Contact no :[protected]
Seat no 22
Udaipur vrindavan by mathura
3:30 pm sindhi camp Jaipur...
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S
Santosh pareek
Feb 20, 2023
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For cleaning

Ram Ram sabhi bhaiya n
RSRTC me safai karne se pata chala ki safai kitni rahti h RSRTC ke bus me bhai me kya btau aap ko bhut hi jyada kharab laga muje ye safar kyoki bilkul bhi safai nahi h bus me
Bus Jaipur se bikaner ke liye 7.55 AM
20 Feb 2023 ko ravana huyi h
Umid karte hu RSRTC Wale thoda dhyan denge and safai karwayenge jis se yatriyon ko paresani na ho...
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S
Sumit124singhal
Feb 19, 2023
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Bus Timing Is Not Suitable

Address:Khatu Shyam Ji

Bus Time Is Not Suitable, Passengers Wait For Almost 1 hour when bus is fully loaded And Conductor Behaviour Is Very Rude towards Passenger....
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R
Raeed
from Jodhpur, Rajasthan
Feb 15, 2023
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Miss behaviour

Address:Rsrtc

I am traveling by khetri depo 12pm 15feb2023 from didwana to jodhpur the bus cundoctor was miss behaviour I have a seat but conductor was say stand up after stand-up cundoctor was sleeping...
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V
Vijendra Dhayal
from Jhunjhunu, Rajasthan
Feb 1, 2023
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Toll Road Sikar to Kuchaman

Address:Dujod Toll and Jilya Toll Plaza

There is a toll road between Sikar to Kuchaman. But even after collecting toll at two places, the road is completely damaged. Kindly get proper action done....
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T
Trilok_chand
from Weir, Rajasthan
Jan 20, 2023
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Didn't received rfid card

Hello sir I've apllied for a Rsrtc RFID card on 04/01/2023 on rsrtc website. On the date 10/01/2023 card status showing dispatched but I didn't received my card till now please help me.

Thanks
Trilok chand goyal
App No. :- 85277
Card id :- [protected]...
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V
Vkn_nahata
from Pali, Rajasthan
Jan 15, 2023
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More than required passenger in Roadways Bus no 4262

Address:Pali, Rajasthan

Roadways bus departing from Jodhpur has overloaded passenger more than seated capacity. Bus no is 4262

Driver and conductor are misbehaving and I asked for the refund but they denied....
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E
ErRdrahul
from Bhinmal, Rajasthan
Jan 13, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rfid smart card not received

Address:Bhinmal

My smart card app no. 84661 was approved on 22december 2022 and i should get this within 10-15 days but still today on 13 january 2023 I don’t get my card. And whenever i tried to mail and call but didn’t get any response. Even they don’t share post tracking number or anything information regarding my card’s status...
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K
Kpsd1988
from Pulwama, Jammu and Kashmir
Dec 25, 2022
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Misbehaved by Mr. Jagan Singh( Duty officer at sindhi camp bus stand jaipur on 25 Dec 22)

I am service Air Force Police Officer and presently posted in Jammu Kashmir region. On 25 Dec 22, i was about to travel from Jaipur to Pali. There Mr. Jagan Singh came into the bus and misbehaved with me and also thrown luggage outside the bus. Is this the behaviour we desrve from our own citizens. I could have man handled him and could have taught him lesson then and there for misbehaving but being a responsible citizen, i choose to remain...
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D
Divyank1
Dec 22, 2022
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Ticket not booked

I have completed my transaction and message was showing that bank not responding infact that's not the case as my amount deducted and no ticket is shown in my account till and no refund been done also.
Divyank1 is my user name
mail: [protected]@gmail.com
Upi ref no.:[protected]
Plz help...
+1 photos
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D
Decent Collection
Dec 22, 2022
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Ticket not Booked

Hello sir/mam
I tried to book ticket on the RSRTC website and amount Rs.524 was deducted from my account, but the ticket was not booked.
Ticket Booking Date - 19 December 2022
Travelling Date and Time - 20 December 2022 5:30 AM
Travelling From - Udaipur (Rajsathan)
Travelling To - Ahmedabad ( Gujarat )
Bus Service - Volvo...
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M
M.s.kanjoliya
from Delhi, Delhi
Dec 21, 2022
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Delayed bus during travel

Address:Rsrtc

I Mahendra singh travel rajasthan roadways.jaipur sindhi camp to nayapura kota..toatal distance is 250kilometer so why total journey time is 7-8 hours??..bus condition is very very poor and all windows is disturbed worst sound in my ear.and bus stopage many bus stand and stop on highways..
Why torcher all passengers sitting in roadways??and very irrtation soo please improvement rajasthan roadways and my feedback is ten out of zero..i...
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B
Bhagwansiwana
from Udaipur, Rajasthan
Dec 1, 2022
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Bus staff misbehaviour

I am travelling from Udaipur to jodhpur from last 3 years with the same route with rsrtc buses. This time I had face and saw the behaviour of staff (conductor and driver), that they’re not even talking properly and abusing people when they’re asking for stoping the bus for their stop (even in a nice way). First of all they’re driving bus too slow and then blaming passengers and scolding students for their own fault. They’re not even...
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B
bhawna199
Nov 27, 2022
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Refund not received

I have booked tickets rom Jaipur to Agra and cancelled it before 3 hours of journey as per the policy but still no refund received below is the reference id: XIDGA[protected]. As per policy i should receive the refund in 7 days but its more than 7 days from cancelling but no refund can be seen in account...
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D
Dewangi Sharma
Nov 8, 2022
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Accident

Address:Jaipur, Rajasthan

I was in an accident in a RSRTC bus on 27th October 2022. Pali Depot bus number 5062 met with an accident at 5:15am in Banoli, Haryana resulting in the death of the driver, Parveen and many passengers being severely injured.

Upon calling the RSRTC helpline, there was constant deference of responsibility. The helpline did not provide with any guidance on how to complaint in this scenario and upon speaking with the Pali helpdesk...
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S
Skkumawat
from Sikar, Rajasthan
Oct 20, 2022
Oct 24, 2022
This thread was updated on Oct 24, 2022
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My Payment deducted but ticket not confirmed

I Was trying to book ticket on rsrtc online booking site but the transaction success. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 22/10/2022
Amount - 259
Boarding point - gurugram
Destination point - raghunathgarh, sikar...
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K
Kapilpareek745
from Merta City, Rajasthan
Oct 12, 2022
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Complaint for misbehavior by bus driver on date 3

I am Kapil Pareek from this side, age 22 years

I want to make a complaint against a roadways bus driver for some things

I sent this complaint on WhatsApp only on 4th date but no response has come till now.

1. I was boarding the bus from Nagaur, so due to the huge crowd in the bus, I went to the driver's cabin, where I asked the driver to sit where there is a place for sitting on the gear box, then...
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D
Deepoo094
from Pali, Uttar Pradesh
Oct 11, 2022
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About Cancellation of RFID SMART CARD & Refund Recharged Amount

Address:PALI DEPOT (Roadways Bus Stand) Pali Rajasthan

Dear Sir,
मैं पाली से जोधपुर अप डाउन करता हूं
सर मैंने एक RFID SMART CARD अप्लाई किया था जो कि कल डिपो में डिलीवर हो गया था वहां से मैंने कलेक्ट किया और मैंने इसमें रिचार्ज करवा दिया...
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P
PRIYARANJ
Oct 4, 2022
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Conducter

Address:bhilwara rajsthan

Sir
i respect fully `sir jab me pichle 6 month se yatra kr rha hu to hamare sath maan hani ho rhi h sir conducter hm log ke sath bhut bad behaver krta h sir or hr time gussee me rhte h sir aapse reqwest h aAP jld is problem ka solution kre

thankyou....
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M
Mehul Sharma..
Sep 29, 2022
Sep 21, 2023
This thread was updated on Sep 21, 2023
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RFID student smart card registration status pending

I applied for Rsrtc Rfid student smart card on 22 sept, but when i am tracking, it is showing that registration is still pending its been almost 5 days after form submission.Being a daily student without smart card costing a unbearable huge amount. Kindly approve my registration for student smart card.
App. No 79769
Mehul Sharma
Applied on 24/09/2022Y
Rsrtc status Pending...
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